Group travel
Would you like to travel with a group of 10 to a maximum of 30 people? Contact our group department by e-mail for a free quote: groups@chair.ch
Group size
A minimum of 10 people (adults or children older than 2 years of age) travel together on the booked flights (outward and return). Babies under 2 years of age are not included.
Handling
Bookings can only be made by e-mail to groups@chair.ch. We will make your group booking for you in our booking system. You have to send us the full names of all participants by E-mail no later than 20 days before departure. The name on the ticket must match the entry in the passport or identity card.
Seat reservations
We are happy to make seat reservations for your group. The fees for this depend on the fare booked and the chosen seats.
Ticketing
We issue tickets no later than 20 days before departure. For bookings made within the period of 20 days before departure‚ ticketing takes place within 48 hours after booking.
Payment
You will receive an invoice from us for the total amount. A deposit of 20% of the total amount is due for payment immediately. The group is considered confirmed as soon as the 20% deposit has been paid. The balance must be paid into our account at least 30 days before departure. If the booking is made within 30 days before departure‚ the total amount is due for payment immediately.
Name change
Name changes are free of charge up to 20 days before departure‚ thereafter a fee of CHF 50 per ticket will be charged.
Rebooking
In case of a rebooking to another travel date or flight‚ the following fees will be charged:
From the date of confirmation until 90 days before departure CHF 50 per ticket‚ plus price difference‚ if applicable
From 89 days until departure is no rebooking possible
Rebooking to a lower fare class is only possible if the original fare is retained. It is not possible to change the route or destination.
Cancellation
In the event of a complete cancellation of the group booking‚ the following cancellation fees apply:
From the date of confirmation until 60 days before departure, 20% cancellation fee
59 to 21 days before departure, 50% cancellation fee
From 20 days before departure, 100% cancellation costs
Reduction of travellers
Up to 60 days before departure‚ a maximum of 20% of the originally confirmed group size can be cancelled free of charge. After this date‚ no further changes to the number of seats are possible.
If the partial cancellation results in less than the minimum number of 10 persons‚ the minimum number of 10 persons will still be charged.
General Conditions of Carriage (GCC) and General Terms and Conditions (GTC) of Chair Airlines AG apply.