Travelling with Children

Infants (under the age of 2)

Until the age of 2, infants travel without their own seat. Secured with a special safety belt, known as a loop belt, they travel on the lap of their parent or guardian. Loop belts are part of the standard equipment on our aircraft, so there is no need to request them in advance.

Alternatively, your infant may travel in their own child seat on a separate seat. To do so, please book a separate seat for your child and ensure that the child seat complies with the applicable safety requirements.

Children (from 2 to 11 inclusive)

Children between the ages of 2 and 12 travel on their own seat and receive a 20% discount on the regular ticket fare. You are welcome to bring and use your own child car seat on board. Please familiarise yourself with the applicable safety requirements before travelling. Please note that your child car seat must be approved and carry a certification label in accordance with ECE R 44/03 or ECE R 44/04.

Unaccompanied Minors (UM Service)

Children aged 5 to 17 years may travel alone with Chair Airlines.

  • Children aged 5 to 11 years
    The Unaccompanied Minor (UM) service is mandatory. Please complete Form 1, submit it to our Service Center no later than 48 hours before departure and bring three signed copies to the check-in counter.

  • Children aged 12 to 17 years
    Children in this age group may travel alone with parental consent. Please complete Form 2, submit it to our Service Center no later than 48 hours before departure and bring three signed copies to the check-in counter.
    The Unaccompanied Minor (UM) service is optional for children aged 12 to 17 years. If you wish to book this service, please also complete Form 1, submit it to our Service Center no later than 48 hours before departure and bring three signed copies to the check-in counter.

When the UM service is booked, our ground staff will assist your child at the departure airport. Throughout the journey, our cabin crew and the ground staff at the destination airport will ensure that your child travels safely and is handed over to the authorised person upon arrival.

If our child care comes to claim‚ our ground staff will pick up your child at the point of departure and our flight attendants and the ground staff at the final destination will ensure that the small passengers arrive safely.

Special regulations for flights to and from Kosovo and North Macedonia:

  • 5 – 14 years: Compulsory care, UM service is mandatory - please fill out Form 1, submit it to our service center no later than 48 hours before departure and bring three signed copies to the check-in counter.

  • 15 – 17 years: Voluntary care, UM service is optional - please fill out Form 2, submit it to our service center no later than 48 hours before departure and bring three signed copies to the check-in counter.

Please submit the required form(s) to our Service Center no later than 48 hours before departure and bring three signed copies to the check-in counter.

Please ensure that the details on the identification document match those stated in the confirmation letter. An official stamp from the competent authorities is also required.

It is the responsibility of the parent or legal guardian to ensure that the child carries all documents required for the journey, including those required by the airline and by the relevant authorities in both the departure and destination countries. Please familiarise yourself with the applicable regulations for unaccompanied minors in the countries of departure and destination.

To allow sufficient time for check-in procedures, we kindly ask that you arrive at the airport at least 2 hours before departure.

The fee for our Unaccompanied Minor (UM) service is CHF 90 per child and per flight sector.

Infants and Children Travelling with an Accompanying Adult

Infants and children aged 0–4 years may not travel without a parent or accompanying adult. The accompanying person must be at least 16 years old and must present written authorisation from one of the child's legal guardians.

Form 3 must be completed, submitted to our service center and presented in duplicate by the accompanying person at the check-in counter.

Please note that Form 3 must also be completed for children aged 4–11 years who are travelling with an accompanying person other than their parent(s) or legal guardian(s).

When a child is travelling with an accompanying adult, responsibility for the child rests entirely with the accompanying person throughout the journey.

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