As a young, modern Swiss airline with high quality standards, we aim to inspire our guests and create an environment where people enjoy working together. Team spirit, mutual respect and reliability shape how we work – both on the ground and in the air.

From Zurich, Bern and Basel, we connect Switzerland with some of the most popular destinations in Europe and Northern Africa.

If you enjoy flying, take pride in delivering excellent customer service and want to help create memorable travel experiences for our guests, we would be happy to get to know you.

Key Responsibilities:

• Ensuring that Chair Airlines AG aircraft operation services are performed according to all legal (ICAO, IATA, EASA) requirements, including foreign, national as well as company regulations

• Selecting and contracting handling agencies on domestic and foreign stations and maintaining constant supervision of their efficiency and performance, to grant safe, effective, punctual and economical ground operation procedures

• Establishing and issuing the Ground Operations Manual (GOM) and contributing to the revision of the Operations Manual (OM-A) regarding ground operation matters

• Station monitoring in the chair airlines network

Authority:

• Authority to make decisions related to Ground Operations within the scope delegated by the NPGO

• Authority to make final decision regarding Ground Operation issues in absence of NPGO

Qualifications & Experience:

• Practical experience and expertise in the application of aviation safety standards and safe operating practices

Comprehensive knowledge of:

• The applicable EU safety regulations and any associated requirements and procedures

• Expertise in Passenger Handling Operations, Ramp Handling Operations, Load Control, and Cargo Operations.

• Regulatory knowledge is required (EASA, IOSA, IATA DGR, ICAO, and de-icing /SAE-DAQCP)

• Experience as Ground Operations Compliance and Safety Monitoring

• Auditor experience would be an asset

• Familiarity with management systems, preferably in the area of aviation

• Appropriate management experience and expertise in ground operations, preferably in a comparable organization

• Profound knowledge of ground operations concept

• Proven ability to work in a multi-task environment, and on high workload and pressure situations

• Travelling across chair airlines' station network will be required
  
  

Skills & Competencies:

• Strong organisational and analytical skills

• Ability to work independently and take responsibility

• High level of regulatory awareness and attention to detail

• Effective communication and coordination skills

• Fluent in English (spoken and written). German speakers preferred

Working Conditions:

• Office-based with occasional travel

• Flexible working hours depending on operational needs

Join our team - Welcome on board!

If you meet our requirements‚ apply with your CV and Motivation Letter. We look forward to receiving your application at fly@chair.ch, reference "Deputy NPGO"